Legora – Director of Solutions & Delivery

Official Role Description: Legora

About UsLegora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.Joining Legora means three things.We lean in: ownership over titles, outcomes over intentions.We fight for excellence: high standards, direct, ego-free feedback.We grow together: as a team and with our customers.Mission before ego. Everyone contributes. No one coasts.If you’re driven by impact, pace, and raising the bar. This is the place.The RoleWe are looking for a Director of Solutions & Delivery to build and lead our global customer-facing technical function.This role will own the lifecycle of technical engagement with customers, from technical discovery and solution design during the sales process through technical implementation and integration.You will build and lead distributed teams of Solutions Engineers and Technical Delivery Managers across the globe, including EMEA and APAC, ensuring Legora delivers a world-class customer experience at every stage.This is both a strategic leadership role and a builder role: you will design the function, define processes, build teams and create the playbooks that enable Legora to scale globally.*This is a NYC-based, 5-day in-office role, we believe building together in person drives better outcomes.What You’ll DoBuild and lead our global Solutions Engineering and Technical Delivery functionHire, mentor, and manage managers and teams distributed globallyOwn the technical lifecycle from pre-sales discovery and solution architecture to implementation and onboardingEnsure successful enterprise deployments, including SSO, integrations, and enterprise system connectivityDevelop scalable technical playbooks, demo frameworks, and implementation standardsPartner closely with Growth, Product, Engineering, and Customer Success to improve customer outcomes and influence product directionDefine metrics and processes that enable the function to scale efficiently across regionsWhat You Bring10+ years in Solutions Engineering, Professional Services, or Technical DeliveryExperience building and leading global technical customer-facing teamsStrong background in enterprise SaaS implementations and integrationsExcellent leadership, communication, and cross-functional collaboration skillsA builder mindset and ability to operate in a fast-paced, high-growth environmentWhat’s In It For YouGlobal collaboration: Partner with teams and clients domestic and internationally.Competitive package: Comprehensive salary, benefits, and tools for success.Meaningful work: Your efforts shape how thousands of lawyers use AI daily.In-person environment: Union Square office designed for ambitious builders.Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:Medical, Dental & VisionMultiple medical plan options through Aetna and Kaiser PermanenteHSA or Healthcare FSA (based on plan selection)Dental plans via MetLifeVision plans via Vision CareFamily SupportGenerous parental leaveFree access to Maven ClinicDependent Care FSAFree One Medical membership for employees and dependentsAdditional PerksPre-tax commuter benefitsLife Insurance + STD/LTD401(K) with generous company matchUnlimited PTORobust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and moreLegora is an Equal Opportunity EmployerAt Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.